At WatchPartsMega, we offer access to a wide range of watch parts, including rare and hard-to-find components. Some items may be available by special order only, and the following policy applies to such orders.
1. What is a Special Order?
A special order refers to any item that:
Is not currently in stock
Is sourced or manufactured upon request
Requires custom specifications
2. Order Confirmation & Payment
All special orders must be paid in full upfront before processing.
Orders are only confirmed once payment has been successfully received.
Pricing may vary depending on availability and market conditions.
3. Processing & Lead Time
Special orders typically require 10–40 business days for processing.
Customers will be notified if delays occur.
4. Cancellations
Special orders cannot be canceled once they have been processed.
Cancellation requests before processing may be accepted at our discretion.
5. Returns & Refunds
All special order items are non-returnable and non-refundable
Customers must report issues within 24 hours of delivery.
6. Compatibility & Responsibility
Customers are responsible for ensuring:
Correct part numbers
Compatibility with their watch model
We strongly recommend verifying specifications before placing a special order.
We are not liable for incorrect orders placed by customers.
8. Shipping
Once finished, special orders will be shipped according to our standard shipping policy.
Shipping times may vary depending on destination.
9. Acceptance of Terms
By placing a special order, you acknowledge and agree to this policy.
